Amid growing industry momentum, the shift toward intelligence-led operations and reduced total cost of operation is becoming a clear priority. From our AI agent suite launch and new survey findings to the introduction of our High Capacity User Analytics solution, in-depth whitepapers, and a real-world case study, we’re seeing clear signals that automation, scalability, and data are reshaping the future of telecom service assurance and customer experience.
AI is rapidly transforming service assurance in telecoms, but what does that mean in practice? Already, 80% of operators are using AI to unlock insights from network and customer data. In our latest report, created in partnership with GSMA Intelligence, we explore the trends shaping the future of service assurance, from AI-driven customer analytics to the rise of agentic AI and autonomous operations.
Turning service assurance into a driver of autonomous networks, RADCOM launched RADCOM Neura, an AI agent suite designed for integration into agentic AI ecosystems. It was created to transform service assurance from reactive monitoring into a foundational enabler of autonomous, intent-driven networks.
The latest Heavy Reading (now part of Omdia) whitepaper, produced in partnership with RADCOM, explores why robust data assurance is essential to enable safe, scalable, and high-impact agentic AI. The paper highlights the limitations of traditional assurance in native-AI networks and underscores the importance of continuous validation and end-to-end visibility for unlocking reliable, autonomous operations.
Modernizing to 5G isn’t straightforward, but simplifying operations is essential. RADCOM enabled a Tier One operator to replace fragmented systems with a unified, single-pane-of-glass assurance solution. The result? A dramatically reduced data footprint, fewer servers, and a more streamlined path to efficient, scalable operations.
Bridging the AI Gap: How Unified Data Fuels Next-Gen Telecom Networks, explores why AI hasn’t yet delivered on its full promise and how to overcome one of the key challenges holding it back.
Readthe blog by Assaf Aloni, Marketing and Business Development Manager.
Are we heading into a Mobile Renaissance? While some analysts believe the AI-powered “mobile renaissance” may take time to reach mainstream consumers, the shift is already underway, and operators can’t afford to ignore it. Yariv Waits, Product Lead Data Analytics, discusses Navigating the Mobile Renaissance with User Plane Intelligence inThe Fast Mode.
Join us April 21-22 at FutureNet World! Our VP of Marketing & Business Development at RADCOM, Michal Fridman, will join an industry panel on April 21st at 2:15 PM to discuss "Using AI and Automation Data to Build Demand-Driven Networks," alongside representatives from Vodafone, Virgin Media O2 and Proximus Global.
The impact of the 20th Mobile World Congress (MWC) is still unfolding. The trends, challenges, and technologies showcased throughout the week will continue to shape the industry over the coming year. We’ve captured some of the key takeaways, from the growing imperative to operationalize AI at scale to the renewed, industry-wide focus on delivering exceptional customer experience.
Our team was on-site in Tokyo for this year’s TM Forum, engaging with industry leaders on how intelligent assurance is enabling the transition to 5G Advanced, unlocking new levels of agentic AI and network automation. We showcased how our new High Capacity User Analytics solution empowers teams to move faster, operate smarter, and gain deeper visibility, all while reducing the total cost of operations.
Turn network data into real-time intelligence. RADCOM’s High-Capacity User Analytics solution processes 100% of network traffic at the edge, reduces operational costs by up to 75%, and turns massive data volumes into actionable intelligence for smarter, AI-driven decisions.
