As we wrap up the year, this newsletter reflects on key milestones and industry recognition, with RADCOM chosen as Best AI/ML Innovation at the Global Connectivity Awards. We feature insights from our recent AIOps and Agentic AI webinar, celebrate new customer wins and the debut of our High-Capacity User Analytics solution, which helps operators cost-effectively understand the customer experience.
We take this opportunity to extend warm holiday greetings to all our valued customers and partners.
The Future of AIOpsand Agentic AI in Telecom
The latest Heavy Reading (now part of Omdia) white paper, produced in partnership with RADCOM and Amdocs, explores the latest insights on how telecom operators are progressing from early AIOps initiatives to intelligent, autonomous networks, powered by Agentic AI. Essential steps include unified data strategies, trust-building frameworks and phased agent deployment.
Video streaming continues to play a pivotal role in driving engagement for operators, however, the prevalence of encrypted sessions poses significant challenges. RADCOM's white paper discusses ways to leverage sophisticated, data-driven analytics to equip operators with actionable intelligence needed to maintain high service quality and seamless user experience.
RADCOM welcomed 1Global as a new customer, deploying RADCOM ACE as its AI-driven assurance solution to enhance customer experiences across Europe, North America and Asia, supporting more than 43 million connections.
RADCOM Wins Contract for Smart Network Visibility Solution through Rakuten Symphony
RADCOM announced it secured a contract for its Smart Network Visibility Solution through Rakuten Symphony for a leading mobile operator. The solution delivers accurate, intelligent data collection with flexible options for retention and delivery, enabling a comprehensive end-to-end view of the network.
RADCOM Launches High-Capacity User Analytics Solution
RADCOM launched its High-Capacity User Analytics solution, becoming the first assurance vendor to capture network data at speeds of up to 400 Gbps on a single server, delivering real-time analytics at a fraction of the cost. The solution leverages NVIDIA BlueField-3 data processing units.
Yariv Waits, Product Lead Data Analytics, highlights how Agentic AI can reduce the telecom burden and lead operators into the next era of customer experience.
Tomer Ilan, Senior Director of Product Management, explains why NWDAF is vital for next-generation telecom networks and the critical role of data source flexibility.
RADCOM was named a finalist in the AI Cloud Awards for Best Use of AI in Telecoms, in the Fierce Network Innovation Awards for Best Network Test and Measurement, and in the Fast Mode Awards as Network Testing and Assurance Leader.
Analysys Mason ranked RADCOM as a leading DAVA (data acquisition, validation and analysis) provider, with the second-largest revenue share.